A digital billing system with e-bills, online payments, reminders, and additional upcoming features enhances convenience, reduces visits, and cuts paper waste.

In the rapidly evolving auto insurance industry, the need for a fast, accurate, and user-friendly estimating and repair solution is paramount. This case study explores the development of an Auto Insurance Repair Shop & Estimating App designed to streamline the claims and repair process for both insurance providers and policyholders.

Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile.

Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile, and adding features like autofill and error validation.